JOB SUMMARY

As a team member of the Fox Cities Performing Arts Center, you will help build a positive working environment where employees bring the Center’s mission of serving as a gathering place for all in our community to life.

Under the general supervision of the Facility Operations Manager, serves as the lead manager on all custodial work to ensure the highest level of showcase quality, ensure that all setup and teardowns are completed in a timely manner, and perform a wide variety of custodial duties in order to provide a clean, orderly and safe environment.

PRIMARY FUNCTIONS AND RESPONSIBILITIES

The following are the primary/essential functions of the position and are not all-inclusive.

• Provides leadership setting the daily priorities for the Facility Services team.
• Ensures an excellent standard of quality control in the hiring, training and coordinating the scheduling of facility services team and contracted services.
• Create and manage the Center’s daily/weekly/monthly/annual Facility Services checklists, work plans, and special projects.
• Assist in the development and management of the Facility Services budget.
• Responsible for ordering and maintaining the supplies inventory including review and approval of invoices, MSDS records, and training on use and handling of all cleaning products.
• Review and approve payroll and time off requests.
• Coordinate the work and scheduling of personnel from supply vendors and temporary employment agencies.
• Assist with the development and implementation of the Facility Services contract for annual housekeeping services. Define, communicate, and coordinate the additional personnel required to support all Broadway extended-run shows.
• Conducts annual coaching and performance evaluations of full and part-time Facility Services Associates and Supervisor(s).
• Review and update event details and work orders using the Center’s event management software and ensure that all work is completed.
• Coordinates with Facility Services Shift Lead(s) regarding all custodial tasks, set up and tear down needs and implements constant process improvement.
• Assists maintenance and health and safety teams, as necessary.
• Monitor the work order system daily and follow-up on all related work orders through to their resolve.
• Performs all duties in accordance with established health and safety protocols, including proper locking of the facility doors and arming the security system, when necessary.
• Carries out all responsibilities defined in the Emergency Action Plan.
• Attends meetings with Center staff, vendors and clients, as required.
• Performs other job-related duties as requested.

SECONDARY FUNCTIONS

The following are the secondary functions of the position and are not all-inclusive.

• Performs basic cleaning tasks including but not limited to dusting, mopping, sweeping, vacuuming, trash collection and removal
• Cleans and sanitizes water fountains, floors, walls, windows, doors, blinds, bathroom fixtures, etc.
• Cleans all dressing room areas during productions to maintain a safe, clean environment for the performers
• Operates and maintains basic cleaning equipment such as vacuums, backpack vacuums, mops, carpet cleaning equipment and automatic floor scrubbing equipment
• Stocks required supplies such as paper products, soap dispensers, etc.
• Uses appropriate cleaning chemical(s) per manufacturer’s specifications to clean up various spills, graffiti and stains

JOB QUALIFICATIONS

Demonstrated leadership including 2 to 4 years of prior housekeeping or facility supervisory experience.

Knowledge, Skills and Abilities:

• Ability to read labels and follow directions
• Strong communication skills (not limited to email and verbal)
• Must be physically able to perform custodial tasks to highest caliber, which includes ability to: climb ladders, work in confined spaces, and lift heavy objects weighing up to 75 lbs.

Hours: Monday through Friday during business hours and nights and weekends as needed.

Salary: This is a regular full-time position, wage commensurate with experience.